Frequently Asked Questions
Everything you need to know about shopping with Shop Chunks
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Yes, Shop Chunks currently ships to over 50 countries. Shipping rates and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I change or cancel my order after it's been placed?
Orders are processed quickly, but we allow changes or cancellations within 2 hours of placement. Please contact our support team immediately for assistance.
How can I track the status of my shipment?
Once your order ships, you can track it through the link provided in your shipping confirmation email or by logging into your account on our website.